Contact
Contact Payarmin: Who to Call About Orders and Who to Email About This Site
To contact Payarmin about an order, call +1 (302) 200-3480 or email [email protected] with your order ID. For mistakes on this website, privacy or press, email [email protected], Monday to Friday, 9:00am to 5:00pm ET. These are two separate desks, and neither can answer for the other.
Written by the Payarmin daily deskUpdated
How do I contact Payarmin?
Contact Payarmin through one of two desks, and pick the one that matches your problem.
Tracking, changes and refunds on placed orders go to the order desk. Mistakes on these pages, privacy requests and press go to the website desk.
Mixing them up costs time, because the website desk has no access to any order.
Order support: tracking, refunds
BuyGoods order desk for tracking, changes and refunds once you have ordered. Have your order ID ready.
This website
Mon-Fri 9:00am-5:00pm ET. Pages, typos, privacy, press. This inbox cannot see orders.
Office (New York)
75 Broad Street, Suite 2400
New York, NY 10004
Mail only. No walk-in sales.
Returns (New York)
270 Lafayette Street, Suite 1203
New York, NY 10012
Call first. Give your full name, email and order ID. The buyer pays return shipping. Use a tracked service.
The phone line is listed as the BuyGoods order desk. The website desk is run by Payarmindaily.
Which desk answers my question?
The order desk answers anything that touches money or a package, and the website desk answers anything printed on these pages.
If you are not sure, think about who holds the record. The order desk holds your order ID. We hold only the text of the site.
| Your question | Contact | Why |
|---|---|---|
| Where is my package? | Order desk: +1 (302) 200-3480 or [email protected] | Only it can see tracking |
| Change or cancel an order | Order desk | It holds the order |
| Start a refund inside 60 days | Order desk, then mail the bottles | It issues the return details |
| A typo or wrong number on a page | Website desk: [email protected] | We edit the pages |
| Privacy request | Website desk | We run the site's data |
| Press or a link request | Website desk | Editorial questions |
| What dose is right for me? | Your doctor or pharmacist | We cannot give personal medical advice |
What should I have ready before I call?
Have your order ID in front of you, because the order desk looks everything up by it.
The phone line is marked as BuyGoods order desk, and its note on the site reads: have your order ID ready. That ID arrives in your order email.
Find the order email
Search your inbox for the confirmation. Check the spam folder too. The order ID is in that message.
Write down the pack
Say whether you bought 2, 3 or 6 bottles. The desk needs it to match shipping and refund terms.
Note the date of purchase
The 60-day guarantee counts from the date of purchase. Knowing it saves a back-and-forth.
Name the problem in one line
For example: "tracking has not moved", or "I want to return the bottles". Short and exact works best.
Email works the same way. Put the order ID in the subject line and state the request in the first sentence.
Where do I mail Payarmin bottles for a return?
Mail returned bottles to the returns address, only after the order desk has your request.
The returns address is 270 Lafayette Street, Suite 1203, New York, NY 10012, USA. The business office, which is not the returns point, is 75 Broad Street, Suite 2400, New York, NY 10004, USA. Do not send bottles to the office.
Inside the box, put your full name, your email and your order ID. Ship with tracking. The buyer pays return shipping, so a tracked service protects you if the parcel goes astray.
Before you seal the box
- Request the return first, by phone or email.
- Include full name, email and order ID.
- Photograph the bottles and the label.
- Keep the tracking receipt until the refund posts.
Payarmin: from $49 a bottle30 mL · 2, 3 or 6 bottles · free US shipping on 3 and 6 · 60-day results-or-refund guarantee
See packsWhen does the Payarmin website desk answer?
The website desk answers email Monday to Friday, 9:00am to 5:00pm Eastern Time.
A message sent on a Friday evening waits until Monday. We publish no promised reply time beyond those hours, and we do not run a chat line.
The order desk does not publish its own hours on the sales page we checked. Call during a normal business day, and email if the line is busy.
We are not clinicians. For a bad reaction, call your doctor or local emergency number first. Then tell the order desk if you want to return the bottles.
How do I avoid fake Payarmin support numbers?
Use only the phone number and emails printed in the contact cards above, on the official checkout and on the label.
The label itself names a distributor line, Instituto Experience, Lakeland FL 33804, +1 (507) 448-8190, [email protected]. The order desk numbers above come from the sales page. If a stranger calls you first about a Payarmin refund, hang up and dial the number printed here.
- To start a return you need your order ID. Be wary of anyone who asks for more than that before you have reached the numbers above.
- Refund timing is stated as 3 to 5 business days after the bottles are credited, then 5 to 10 days for the card issuer to post it.
- Be cautious about listings on marketplaces. We know of no authorized Amazon, Walmart or eBay seller.
More on this in Is Payarmin legit? and on the batch verify page.
Ready to order instead?
All order buttons go to the official checkout, where the final price and shipping cost appear before you pay.
Packs run from $49 a bottle on the 6 pack. Read the pricing page first if you want the per-day math.
FAQ01
Contact Payarmin: common questions
What is the Payarmin customer service phone number?
The order desk number is +1 (302) 200-3480, listed as the BuyGoods order desk. It handles tracking, changes and refunds on placed orders. Have your order ID ready. The same desk is reached by email at [email protected].
What is the email for Payarmin refunds?
Email [email protected] with your order ID and say you want a return under the 60-day guarantee. The desk then gives the return steps. You mail the bottles with tracking to the returns address and pay the postage.
Can the website team look up my Payarmin order?
No. The website desk at [email protected] only runs these pages. Orders live with the order desk, so write to [email protected] or call +1 (302) 200-3480 for anything about a package or a charge.
Where is the Payarmin office located?
The business office is 75 Broad Street, Suite 2400, New York, NY 10004, USA. It is a mailing and business address, not the returns point. Returned bottles go to 270 Lafayette Street, Suite 1203, New York, NY 10012, USA after the order desk approves the request.
Does Payarmin have live chat?
We know of no live chat on this website, and we do not run one. Contact is by phone or email only. The website desk answers email Monday to Friday between 9:00am and 5:00pm ET.
How do I report a mistake on a Payarmin page?
Email [email protected] with the page address and the line that looks wrong. We check it against the label and its sources. A confirmed correction is made, and the update date at the top of the page changes.
Who wrote this02
Written and reviewed by
Pages built from the label, the sales page and linked NIH, FDA, CDC, FTC and peer-reviewed sources.
Last updated . See our editorial standards and how we check reviews. This website is a stocked U.S. counter for Payarmin, not the manufacturer or the label's distributor. We are paid when you buy through our order links.
Keep reading
More Payarmin pages
Stocked U.S. Payarmin counter
Ready to try Payarmin?
Check your medicines, then choose a pack. Six bottles have the lowest price per bottle, and three or six ship free in the US. The 60-day guarantee runs from the day you buy.
- Secure checkout
- 60-day money-back guarantee
- Ships from the U.S.
